What to do right now
Protect people, then protect the property.
- Call Fire and Storm Restoration and describe the active damage, safety concerns, claim status, and access details.
- Move people and pets away from smoke, standing water, broken glass, roof openings, unstable ceilings, and electrical hazards.
- Take photos only from a safe place, then preserve damaged materials when safety allows.
- Notify the insurance carrier and keep claim numbers, adjuster contacts, dates, and emergency notes organized.